Job Title: Customer Relationship Officer
Branch: Isolo Branch
Job Id: 272871
Job Function: Consumer Banking
Full/Part Time: Full-Time
Job Details:
Key Roles Responsibilities:
To assist the Branch in:
• Developing and executing marketing/sales programs and activities to achieve unit sales targets.
• Providing personal financial planning services to customers as well as handle customer enquiries and complaints.
• Reviewing credit applications for personal loans.
• Submission of weekly and monthly sales figures and projections. Other report, weekly Activity reports.
Cross-selling of products and referring business opportunities to other units
Key Responsibilities:
Meeting Sales Targets
• Ensuring that the unit meets its monthly/yearly given sales targets.
• Executing regular sales activities to generate business for the unit.
• Specifically targeting High Value profitable clients with a view to growing the current account deposit base.
Customer Services:
• Providing personal financial planning services to customers.
• Dealing with customer enquiries and complaints.
• ensuring that service standard targets are being met for loan processing, customer response time as well as customer enquiries. m .ensuring that service recovery on errors, miscommunications, complaints, etc are dealt with in the most efficient and courteous manner
Qualifications Skills:
Enter qualifications and skills
University Degree (minimum of 2.2)
Know How and Experience:
In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.
• Ability to plan daily/periodic operations
• Strong customer service orientation
• Strong interpersonal and communication skills
• Salesmanship, energy and drive.
• Sound knowledge of administrative procedures
Job Title: Country Security Officer
Job ID: 272305
Job Function: Technology & Operations
Location: Nigeria – SCB
Full/Part Time: Full-Time
Regular/Temporary: Permanent
Job Description:
Implementation of all SCB security, and safety management process, procedures and policies.
Over see all security administrative duties in security department,
Conduct periodic spot check on all security operatives/equipments in the head Office and branches and submit reports. Key Roles & Responsibilities • Monitor and report state of security/safety equipments and follow up on vendors for urgent faulty equipment resolution.
• Maintain contingency plans for bomb threats, robbery, kidnap and other emergencies that are likely to affect our business in Nigeria.
• Create, edit, print ,upload access reports and delete access cards for staff
• Collate and report all security related events that affect banks in Nigeria especially where our bank is located
• Review CCTV footage request for Staff
• Handle security issues in absence of the Security manager and document report
• Process Police weekly lunch allowance and other unit expense for approval
• Maintain an up to date data in soft and hard copies of all security equipments deployed in branches and report state of health
• Handle minor security breaches within the bank, supervise Police, Guards and ensure that they are present at work at all times/Maintain daily duty roll call list.
• Update of reported incident checklist log
• Update of security incident report that affected other Banks and maintain a checklist of lesson learnt. Qualifications & Skills • Must be a graduate with B.sc degree
• Must have a background in the military,Army,Navy , Airforce with not less that two years experience in Bank /corporate security.
• Sound knowledge of IT,power point.excell.Ms Word, and must be capable of applying same to work and also knowledge of Nigerian Criminal justice and working of the Police force.
• Good interpersonal relationship.
• Ability to work with minimal supervision.
• Must be highly computer literate
In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the program
How to Apply:
Click on the link below,
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